Retail Professional

As a Retail Professional with Swiss Federal VET Diploma, you will work at one of SFS’s Swiss sales locations. You will advise and serve clients from various sectors. You will also be responsible for presenting, replenishing, storing and managing the goods.

About the Retail Professional with Swiss Federal VET Diploma

Main tasks

Advising and serving customers in the sales business
Knowing and maintaining the sales range
Informing customers in detail and in a friendly manner about the quality, use, handling and maintenance of the products
Designing sales stands and showrooms
Compiling sales statistics and checking inventories
Carrying out administrative, organizational and sales-promoting tasks
Discussing problems with customers and looking for suitable solutions
Planning and placing orders
Monitoring delivery dates
Checking deliveries
Writing notices of defects to suppliers
Taking care of the storage of goods

Requirements

Secondary school qualification with good grades in mathematics and German
Enjoyment of making sales and giving advice
Sociability; communication skills
Good manners
Oral and written language skills
Quick thinking
Organizational skills
Flair for numbers
Foreign language skills advantageous
Willingness to provide services
Customer-oriented behavior
Interest in administrative work
Broad general knowledge

Training

Duration of training: 3 years, training location for apprentices from Canton SG: St. Gallen (locations vary depending on the canton)

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