Retail specialist

As a retail specialist with Federal VET Diploma, you will work at one of SFS’s Swiss sales locations. You will advise and serve clients from various sectors. You will also be responsible for presenting, replenishing, storing and managing the goods.

About the Retail Specialist with Federal VET Diploma

Main tasks

Advising and serving customers in the sales business; knowing and maintaining the sales range; informing customers in detail and in a friendly manner about the quality, use, handling and maintenance of the products; designing sales stands and showrooms; compiling sales statistics and checking inventories; carrying out administrative, organizational and sales-promoting tasks; discussing problems with customers and looking for suitable solutions; planning and placing orders; monitoring delivery dates; checking deliveries; writing notices of defects to suppliers and taking care of the storage of goods

Requirements

Secondary school qualification with good grades in mathematics and German; enjoyment of making sales and giving advice; sociability; communication skills; good manners; oral and written language skills; quick thinking; organizational skills; flair for numbers; foreign language skills advantageous; willingness to provide services; customer-oriented behavior; interest in administrative work; broad general knowledge

Training

Duration of training: 3 years, training location for apprentices from Canton SG: St. Gallen (locations vary depending on the canton)

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